I made a withdrawal from Perfect Money through an exchange service not listed as a certified partner. Now I don’t see the money in my account…What shall I do?
Nowadays a lot of scammers create fake exchange services. We strongly recommend using only those providers certified by our system and whose integrity we are confident about. Money transferred through a Certified Exchange Service provider will appear in your account instantly.
Changes to Perfect Money commission schedule 10.09.13
To improve the service provided to our customers and further expand the Perfect Money payment system to new markets, starting on 10/09/2013 our commission schedule will be updated. The new commission for internal transfers (transfers within the Perfect Money system) is set to 1.99%. For customers making ransactions from verified accounts, and for premium account holders, the commission remains at 0.5%.
In line with our continuing commitment to transparency within our system, we encourage our customers to verify their Perfect Money accounts. The verification process is as straight forward as possible and should not take more than 72 hours if a customer follows the instructions closely.
KYC (Know Your Customer) is an important, globally-accepted policy that is essential to ensure greater customer satisfaction and quality of service as well as compliance with modern business practices. As of 10/09/2013 our commission schedule will directly reflect the above mentioned policy.