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Frequently Asked Questions
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What safety measures shall I take when logging into my account?
First of all, make sure that the address bar of your browser displays the proper URL: https://perfectmoney.com. If possible, try to use a virtual keyboard as it will protect you from potential identity theft by spyware. Please remember that to log into your account, you only need to use your username, password, captcha code. In some cases, we may ask you to confirm your identity by entering a code sent to your email. We never ask you for your email address and password. If you see any requests of such kind, it means you are on a phishing site – leave it! We strongly recommend that you enable additional security tools such as SMS Login and the Code Card. These tools will provide high level of protection for your account against unauthorized access. Please make sure that your antivirus is up-to-date and your computer is virus/malware free.
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What is the purpose of the My account section?
“My Account” is the first page you see upon logging into the Member area. Here you can find your recent transactions history, information about your accounts, as well as details about the security tools used in your account. You can also create an additional account here.
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Read more Q & A »
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Outline of latest changes to the Perfect Money System
04.06.13
Dear Customers,
In this news release, we would like to familiarize you with the recent upgrades we have made to the Perfect Money payment system.
In an effort to improve the brand recognition of our payment processing system, we have decided to change our domain name to Perfectmoney.IS We kindly ask our customers to take note of the new Perfect Money domain name. This is important and will help you avoid visits to fake web pages that were created for malicious purposes. Please do not use search engines; simply enter Perfectmoney.IS manually in your browser's address bar.
Our extensive real-time rating system and fraud prevention tools will soon be available to our customers. The new system will include a completely new Peer-to-Peer rating system designed to improve our customers' level of awareness. P2P rating and additional tools will provide reliable information about accounts within our system, thus minimizing the risk of fraudulent activities.
Perfect Money actively seeks and blocks accounts that violate our Terms of Use. This new tool will enable our customers to report potential violations, thus assisting Perfect Money's anti-fraud department in its efforts.
At the moment, the Perfect Money anti-fraud department is able to identify and monitor up to 95% of accounts that were created for fraudulent purposes and block them before a crime has been committed. Armed with new capabilities we, together with our customers, will improve the above stated statistics and transparency of financial operations!
The introduction of the new system marks the completion of the Perfect Money corporate restructuring process: following lengthy but constructive negotiations, we have concluded our merger with Startup Research and Investments, a company that has made a multi-million investment in the development of our IT infrastructure and marketing system. Startup Research and Investments specializes in acquisition and subsequent development of innovative, high-potential information technology businesses. The company has extensive management and technological know-how, that when combined with expertise in corporate affairs, is beneficial to online businesses. The merger provides Perfect Money solid legal basis with assistance from a holding company. It also enables us to speed up the development of Perfect Money e-currency while introducing our services to new markets. We are confident that the merger will enable Perfect Money to provide even better services to our customers.
The Perfect Money team does its best to elevate customer experience to a new level. We believe that every upgrade brings us one step closer to our goal – the perfect financial tool!
More news:
News archive »
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