What should I do if the withdrawal did not reach my account within 5 working days?

Sometimes a transfer takes longer than 5 days. Please contact the Certified Exchange Service provider your have chosen to process your order and notify of the delay There might be a mistake in your withdrawal application like an incorrect account number and/or name of a payee. This is why the bank cannot credit the money to your account.

Why do I need an exchange service?

Exchange Service providers work directly with a great number of payment options which helps users to get main benefits from working with Perfect Money system. For example, Exchange Service providers can help Perfect Money users to load their accounts via various payment systems, credit/debit cards, money transfers, bank wires, cash and other tools.

In a similar way, you can withdraw funds into other payment systems, credit/debit cards, bank accounts, bank wires, etc. or turn them into cash.

More information on payment tools offered by exchange services can be found on the “Certified Exchange Service Partners” page under their individual profiles.

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